About Our Sessions
Adolescence (ages 10-19) is a unique and often complex period of a child's development. Many parents and carers have questions about the challenges and decisions their adolescent child may face, and it’s completely okay to seek answers to your questions from specialists!
That’s why we’ve brought together a network of experienced specialists and practitioners, who are ready to answer your questions.
Simply let us know what you're curious about, tell us your avaliblity and we’ll book you a one-to-one session with the most suitable specialist to provide answers.
All sessions take place via Zoom.
Available to parents and carers of children aged 8+
Ask a Specialist Booking Form
Guidance When Submitting Your Form:
Your question for a specialist:
Please provide us with one main question that you want to ask a specialist. This helps us to match your query to the right specialist.
During your one-to-one session, you can ask several questions related to this topic.
Example Questions: How does anxiety impact teenagers? What are my child's options after year 11? How is social media impacting my child? How can I support my child to manage their online gaming use? What is the process of getting a diagnosis? How can I improve literacy for my child? What are the signs of grooming or gang involvement? How can I motivate my child to revise for their exams? How can I speak to my child about their romantic relationships? What issues are impacting teenagers today?
Your availability:
Please list at least three dates and times that you will be available for an initial telephone consultation. We will then call you at one of your listed times to gather further information and to book your session.
We operate 8am - 9pm Monday to Saturday.
Example Response: 14/11/2025 all day, 18/11/2025 10am-1pm & 30/11/2025 6pm - 8pm.
Access code: Please provide the access code provided by your company/school in order to receive free Nu Know sessions.
Brent residents should enter either the Brent Council access code or their home postcode.
Terms Statements: Please respond 'yes' or 'no' in the box provided after reading the following two statements:
1. Nu Know's sessions for parents and carers are for educational purposes only. We do not provide diagnoses, medical advice or intervention plans. The information shared and discussed in your session are intended to offer general knowledge and hopefully provide useful educational insights. As such, Nu Know and it's associates cannot take responsibility for any actions you or your family take following the session.
2. Our sessions are private and confidential; however please note that during your session, if any safeguarding concerns are disclosed, we may be legally obligated to report this information to relevant safeguarding agencies to ensure the safety and well-being of those involved.
Unfortunatly, we cannot deliver sessions if you respond 'no'.
Personalised
Specialist-led
Personalised
Our sessions are personalised and confidential, providing parents and carers with a private sessions with a specialist.
Educational
Specialist-led
Personalised
Our sessions aim to provide parents and carers with preventative educational information and answers to YOUR questions.
Specialist-led
Specialist-led
Specialist-led
Sessions are always led by a specialist or experienced practitioner. We carefully match the best specialist for your query.
Open to All!
Specialist-led
Specialist-led
There are no thresholds or restrictions to who can access this service. We support all parents and carers of 8-19 year olds in the UK.
Frequently Asked Questions
During one to one sessions parents and carers have the opportunity to speak with one of Nu Know's Specialists. When you meet the specialist you have the opportunity to learn about your topic of interest and ask your questions. All of our sessions are educational and not advisory or diagnostic. Our sessions are non-judgemental and confidential.
We specialise in adolescence (10-19 years). We also support parents as their children approach adolescence (8 - 9 years).
One-to-one sessions last up to 45 minutes, and we also offer 20-minute micro-sessions.
Yes, of course! However, if you are accessing our free sessions, you may need to join our waitlist to access additional sessions.
Our 1-to-1 sessions are specifically designed for parents and carers who want to learn more about any issues impacting young people today.
No, our sessions are intended for parents and carers only. We do not advise under 18's to be present for sessions.
To really support parents and carers, we believe that it is important for support to be available before their child reaches adolescence. That's why our sessions are also open for those with children approaching adolescence. If your child is 8 or 9 years old, feel free to book a session!
Nu Know has won a number of medium and large grant awards which are used to offer free and subsidised sessions to parents/carers across the UK via our community interest company.
How we work with schools
How we work with employers
Nu Know® operates through two legal entities: Nu Know Community CIC (Company No. 16393966) is a Community Interest Company through which we provide free and subsidised support and free targeted community/localised programmes that do not directly benefit a private individual financially.
Nu Know Ltd (Company No. 14858711) delivers our commercial, market-rate activities and commissioned projects.
Copyright © 2026 Nu Know Ltd and Nu Know Community CIC - All Rights Reserved.